What is my responsibility for equipment collection and return?

On collection, furniture should be folded or stacked as per the delivery. Linen should be dry and placed in bags or boxes. Finally, all equipment should be placed in one convenient ground floor pick-up point.  If in doubt, please take a photo of the items when delivered and group, stack, coil and fold as per the delivery. Additional charges apply if our drivers have to hunt for missing equipment, group equipment together or to re organise equipment.